Privacy Policy

Donkey Technologies ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, how we use it, who we share it with, and the rights you have. It applies to the Donkey Technologies website and related services.

We collect information you provide directly to us, including:

• Contact enquiries: name, email address, phone number, and the content of your message.
• Job applications: full name, email, phone number, role of interest, salary expectation, resume, and any information you include with your application.
• Account information: email address and authentication details when you create an account.
• Usage information: basic technical data such as IP address, browser type, pages visited, and referring pages, collected through cookies and analytics tools.

We use personal information to:

• respond to enquiries and communicate with you;
• evaluate job applications and manage recruitment;
• provide, maintain, and improve our services and website;
• send transactional notifications related to your account or application;
• comply with legal obligations and enforce our terms.

We process personal information in line with the Nigeria Data Protection Act 2023 on one or more of the following bases: your consent, the performance of a contract with you, our legitimate interests in operating our business, and compliance with legal obligations.

We do not sell your personal information. We may share it with:

• Service providers: trusted vendors that host our infrastructure, deliver emails, and store files on our behalf, under confidentiality obligations.
• Legal and regulatory authorities: when required by law, court order, or to protect our rights and the safety of others.
• Business transfers: in connection with a merger, acquisition, or similar transaction, with appropriate safeguards.

We keep personal information only for as long as necessary. In general, contact enquiries are retained for up to two years, job applications for up to two years (longer if you are hired or you consent to us keeping your details on file), and account information for as long as your account remains active.

We apply reasonable technical and organisational measures to protect personal information, including encryption in transit, access controls, and private storage for sensitive files such as resumes. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Under the Nigeria Data Protection Act 2023, you have the right to:

• access the personal information we hold about you;
• request correction of inaccurate information;
• request deletion of your information, subject to legal exceptions;
• object to or restrict certain processing;
• request a portable copy of information you provided;
• withdraw consent at any time, where processing is based on consent.

To exercise these rights, please contact us using the details at the end of this policy. You may also lodge a complaint with the Nigeria Data Protection Commission.

We use essential cookies to run the website and, where enabled, analytics cookies to understand how visitors use the site. You can control cookies through your browser settings; disabling some cookies may affect how the site works.

Some of our service providers may process information outside Nigeria. Where this happens, we take steps to ensure appropriate safeguards are in place in line with applicable data protection laws.

Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can delete it.

We may update this policy from time to time. Updates take effect when posted on this page. Material changes will be highlighted where appropriate.

For privacy questions or to exercise your rights, please reach out through our contact page, or write to us at 35 Ademola Adetokunbo Crescent, Wuse 2, Abuja, Nigeria. Phone: +234 703 059 8492.